FREQUENTLY ASKED QUESTIONS


1) I am banned from the server now what shall I do?
- First, do not panic, we as administrator would love to provide further assistance and help the applicant. If you are getting information while logging in the game saying "You have been banned from the server". Go ahead to this section over HERE and fill the application with correct and true information. The more precise information you provide, the faster you get help from administrators.

2) How to change my forum password?
- First of all, go to your "Personal details" which you will be able to find it in the top bar by moving your mouse cursor to your profile name. Second, move your mouse cursor to left bar and head to settings box afterward you will find "Password" and click on it. The system will request from you to insert your existing password which is the password you are using right now afterward type your new password and reconfirm it then press save changes. NOTE: Make sure you are not copying and pasting the password.

3) How to get a forum user title after you proceed with the donation?
- Simple steps to follow, first of all, go to the main forum page. Afterward, scroll down till you find the "Community Recognition" tab. Click on Multimedia section then click again on "Usertitle Requests". You will be able to find "Submit an usertitle request" at your right hand. Fill the format with your needed information. It usually takes around 24 hours to confirm your donation payment and once it's confirmed. You will receive your title within 2 days maximum.

4) Account assistance including passwords in-game etcetera?
- First of all, do not panic. Our community is well-designed and organized. Furthermore, the technology staff department team are the ones who are responsible for getting your account recovered once they confirmed the information you provided in your application. They will help you as much as they could in order to provide the best service for our clients and being satisfied with our hard work. So there you go, move here to this section over HERE and fill up the correct information in order to get a fast response and procurement with your application. We will do our best to get your account back!

5) Reporting others?
- If you are not satisfied with your game-play and you feel like someone bothers your gameplay do not hesitate to complain the player with the sufficient proofs over these sections
If you are reporting a normal player then post your application over HERE
If you are reporting a faction player then post your application over HERE
If you are reporting a gang player then post your application over HERE
If you are reporting a staff member then post your application over HERE
If you are reporting a hacking complaint then post your application over HERE
We as part of Complain Department administrator we will take actions based on both parties statements. We are here providing justice and if you are not satisfied with our judgment you are free to give us a feedback and we will be currently investigating the issue.

6) Servers in our country are currently blocked. Am I allowed to use proxies as known as VPN?
- Using VPN & changing your proxy is strictly prohibited in our community. However, we do tolerate with these players who are using VPN or changing their proxy IP which results in an immediate ban. If you have ever experienced this kind of issue do NOT hesitate to contact one of our technical staff team as they will be assisting you with your problems.

7) How to donate?
- We highly do appreciate and very thankful for your support towards the community and we do admire that. If you are willing to donate and help us more by investing your money for better gameplay experience. This community requires donations from its members in order to help keep its services alive. The donation page offers various features and items in-game that are for your entertainment and may make your gameplay more enjoyable. Please remember, donations given are used for bills and other costs that Furneco Santos Roleplay may have. We only do accept PayPal payment method where you can find it over HERE. Afterward, when you finished with your donation procedure. Go ahead and fill up this formation over here HERE with the correct information. It usually takes 24 hours to confirm your payment.


Cool Where do I apply for factions?
- Here in Furneco Santos Roleplay community, we do have 6 factions at the moment which is.
* Los Santos Police Department it's from the best faction in role-playing and mostly active. You can apply for it over HERE by writing down full and correct information.
* Federal Bureau of Investigation You can apply for it over HERE by writing down the full and correct information.
* San Andreas Army It's from the elite faction and the recruitments are currently closed at the moment. But you can see all information over HERE
* Los Santos Fire & Medical Department You can apply for it over HERE by writing down the full and correct information.
* San Andreas News You can apply for it over HERE by writing down the full and correct information.
* The Hitman Agency Classified faction.

9) Unfamiliar with all commands in the game?
- You may check it over HERE since it's wisely explained.

Slightly Edited
(credits to @Quavo Butcher)

Regards,
Furneco Community Administration Team​